We are still offering our full capacity of appointments each week, though we are now operating in the main via telephone and video consultations as the first point of contact.
Please rest assured that if a Clinician decides that a face-to-face appointment is required after the telephone/video consultation, then this will be booked.
We are currently offering appointments on a 2 week rolling basis. We have a limited number of same day appointments. Therefore, we ask that you consider the urgency of your concern to allow those requiring a same day appointment the most to use them.
Telephone and video consultations are allotted to a 10 minute slot, this is the same duration of time as a face to face appointment. If you have a number of concerns to be discussed then the Clinician may ask you to make a further appointment for more in depth discussion. We ask that you treat these consultations in the same manner as you would if you were seeing a Clinician at the surgery face to face. Therefore please ensure that you are in a confidential and safe environment. We ask that if you are driving at the time of your call, for you to please pull over to allow you to focus on your conversation and the advice being given.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.